Starting with this month’s terminal update, the receipt prompt on every Vpayments device asks the customer how they would like their receipt before it prints anything. Email and SMS come first; paper is a tap away for anyone who wants it.
Why we changed the default
Merchants told us that most receipts end up in the bin beside the terminal. Paper rolls cost money, run out at the worst moment, and mean one more thing to reorder. A digital receipt is searchable, cannot fade, and gives the customer a record they will actually keep.
What you will notice
After approval the terminal shows three options: email, SMS, print. Customers type their details on the terminal screen or tap a card they have used before to reuse a saved contact. Nothing about settlement, refunds or reporting changes, and printed receipts remain available on every device.
